Frequently Asked Questions
Where are you located?
Grout Grouch of Bergen and Passaic Counties is based in Wayne, New Jersey.
Are you licensed?
Yes. Grout Grouch Inc. is a New Jersey Registered Home Improvement Contractor (HIC #13VH00193400). Our registration number is displayed on our website, contracts, and customer materials.
Are you insured?
Yes. Grout Grouch Inc. maintains liability insurance to help protect our customers and our business. Proof of insurance is available upon request.
Who performs the work?
The work is performed by Grout Grouch Inc full-time employees, not subcontractors or temporary labor.
This is their full-time job and daily occupation. Our technicians perform grout, caulk, tile repair, cleaning, and sealing services every working day and have years of hands-on experience.
Do you use subcontractors?
No. The work is performed by full-time employees of Grout Grouch Inc. We do not use subcontractors, temporary labor, or outside crews.
Do you provide free estimates?
Yes. We provide courteous free estimates by appointment. Our quotes are accurate, detailed, and in writing.
How long before I can use my shower?
Most showers require a drying period of between 12 and 24 hours before normal use can resume. Specific instructions will be provided upon completion of your project.
How do I clean my grout?
There is no single cleaner or method that works in every situation. The proper cleaning process depends on the type of tile, grout, and the condition being addressed. We are happy to discuss the best approach for your specific situation.